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CHAPTER PLAYBOOK

Association Management Services


In February 2018, NAIFA acquired a seasoned association management company with strong ties to and experience with management of NAIFA Chapters and has steadily built on its reputation of outstanding professional management. Chapter management services are delivered by NAIFA’s Member and Chapter Services (MACS) Team, who, with more than a century of combined experience in association management, will provide the depth and breadth of experience necessary to deliver a quality management solution for your Chapter.

NAIFA implements the team approach in its purest form to ensure our clients get the maximum return on their investment in staff resources. Under our model, the size and collective expertise of a client’s management team changes to meet the unique needs of the organization at any given time. The NAIFA team includes association management professionals with expertise in graphic design, communications, political fundraising, political involvement, government relations, information technology and program development.


Chapter Management Capabilities 

NAIFA offers a full menu of association management services, which are available exclusively to its State and Local Chapters. While you may not require all services now, as your organization grows and your requirements change, we are ready to meet those changing needs. Our current Chapter management capabilities include:

  • Organizational & Leadership Development
  • Member Benefit Development & Revenue Enhancement
  • Event Management
  • Sales Management
  • Financial Management & Accounting Services
  • Membership Recruitment & Retention
  • Marketing, Communication and Social Media

Scope of Services

NAIFA’s management fees cover the services outlined below:

  • General Management
  • Board & Volunteer Support
  • Membership Marketing & Customer Services
  • Financial Management
  • Foundation Support
  • Chapter-Sponsored Programs
  • Government Affairs Support
  • Website, Social Media and Communications
  • Sales Management
  • New Programs & Services

Current Managed Chapters

  • Arkansas
  • California
  • Cincinnati (Ohio
  • Louisiana
  • Maine
  • Maryland
  • Memphis (Tennessee) 
  • Minnesota
  • Mississippi
  • New Hampshire
  • New Jersey
  • New York
  • North Dakota
  • Ohio
  • South Carolina
  • Tennessee
  • Vermont
  • Washington, DC
  • Wisconsin
  • Wyoming

Need more information? Contact:

Corey Mathews, CAE
Vice President of Member & Chapter Services
cmathews@naifa.org
703-770-8404