Thank you leaders for your passion and dedication not only to the industry, but to NAIFA as well. Here you will find all of the resources you need to make your time as a leader successful.
"We all drink from wells we did not dig, and sit in the shade of trees we did not plant.”
Doug Massey, LUTCF, CLU, ChFC, CRES, FSS 2025 NAIFA President
Chapter Services Team
Corey G. Mathews, CAE
VP of Member and Chapter Services
X
VP of Member and Chapter Services
Corey G. Mathews, CAE
The VP of Member and Chapter Services, Corey G. Mathews, CAE, provides leadership of the Member & Chapter Services Team, including assurance of a quality Member Experience through customer service, maintenance of member records, and reporting; provision of Chapter Management through the acquisition and management of NAIFA Chapter clients; and the delivery of Chapter Services through outreach, support, and training for all NAIFA Chapters through the Chapter Coaching Program that effectively benchmarks and improves Chapter success.
The Director of Chapter Services, Justi Folladori, oversees support of NAIFA Chapters and operation of the Field Leader Experience (FLEX) Team and the Chapter Quality Committee (CQC). Justi maintains the Chapter Playbook and develops best practices models for Chapters. In addition, Justi supervises the Chapter Services Manager and the Chapter Coaching Program.
For all NAIFA Chapters, managed and non-managed, the Chapter Services Manager, Kaila Wilson, works closely with Chapter Executive Directors and volunteer Chapter leaders to coordinate day-to-day Chapter operations and implement Chapter programs and services, as well as assist with managing assigned NAIFA member and Chapter programs and services.
